We usually have a non-refundable cancellation policy, we are a very small company when you book and cancel you are preventing us from selling those tickets we lose the income from that day. Late arrivals can´t be rescheduled for the same reason listed above.
When you book you pay a deposit in case of non-show or cancelation we will charge the due balance on your registered credit card.
During COVID you can cancel the tour 10 days before with a full refund of your deposit, and you can also reschedule a tour 2 days before your tour. Once rescheduled the tour is non-refundable. We will charge the balance due on your registered credit card.
We can wait for you 15 minutes, if you don´t arrive on time we will charge your credit card with the balance due and yiu won´r be able to reschedule.
In addition, I acknowledge that I have voluntarily applied to participate in the tour designated on this application. I do so with the knowledge of the risks and dangers involved, including but not limited to:
I HEREBY AGREE TO BE RESPONSIBLE FOR MY OWN WELFARE AND PROPERTIES AND ACCEPT ANY AND ALL RISKS OF DELAY, UNANTICIPATED EVENTS, INCONVENIENCE, ILLNESS, INJURY, EMOTIONAL TRAUMA OR DEATH.
I acknowledge that participation in Eat Like a Local Mexico´s tours is based upon my execution of this Liability Waiver. I hereby RELEASE AND DISCHARGE EAT LIKE A LOCAL MEXICO FROM AND AGAINST ANY AND ALL LIABILITY ARISING FROM MY PARTICIPATION IN THE TOUR. I agree that this release shall be legally binding upon me personally, all members of my family, and all minors traveling with me, my and their heirs, successors, assigns, and legal representatives, it is my attention to fully assume all the risks associated with this trip and release Eat Like a Local Mexico from any and all liabilities to the maximum extent of the law.
Rain or shine, you’ve got to eat! We’ll make sure that you’re well-fed, despite the forecast. In the case of rain, we will provide an umbrella.
Tours run regardless of weather conditions. In case a tour is jeopardized or impossible due to force major, weather events, political disturbances or strikes, tours can be canceled if we believe it is necessary. And the cost will be refunded immediately
The Company recommends that guests purchase travel insurance for their trip to cover cancellations, delays, and medical issues, etc. that might impact your ability to attend your tour. You agree that the Company is not liable for loss associated with any unforeseen event and all claims must be processed through the guest’s insurance company (and not the Company).
To contact the Company: Eat Like a Local Mexico, Ozuluama 21-2, Condesa, 06140, Cuauhtémoc, Ciudad de México. +5215519546841, [email protected]